Quote from RuFaLiN on the 18th of July 2012:
Before trying this (even though it's not a bad idea) maybe install Windows Media Player and see if it runs as an alternate program. It doesn't usually crash for me (reliable) and I think most people use it for what you want (widely-used).
You can even save playlists to listen to for next time!
Best of luck =).
I do think that this is a suitable fix for his situation. Although Windows Media Player is a great idea, I would highly recommend using the Windows Update program to try update any outdated files. If that doesn't work then you might want to use Windows Fax and Scan to fax or scan me what you think is wrong and I can fax or scan it back to you.